On-Demand Incident Response
On-Demand Incident Response from Arcad gives you a direct line to hands-on expertise the moment things go sideways. This isn't a scripted process handed off to a junior analyst — it's the same kind of triage and containment work I've done leading security operations for organizations that can't afford downtime or exposure.
What's included:
Rapid triage to establish scope, entry point, and business impact
Containment guidance to stop the bleeding without destroying evidence
Threat actor behavior mapped to the MITRE ATT&CK framework, so you understand not just what happened but how
A clear, prioritized remediation plan — not a 40-page report nobody reads
A post-incident debrief with concrete detection and process improvements, so the same thing doesn't happen twice
How it works:
You reach out — by phone, email, or an emergency contact channel we set up in advance
I assess the situation and help you make the first critical decisions: isolate, monitor, or escalate
We work through triage and containment together, in real time
Once the immediate threat is handled, I deliver a clear incident report and remediation roadmap
We close the loop with recommendations to strengthen your detection and response for next time
Who it's for: Small and mid-sized organizations without a 24/7 SOC or internal incident response team — and larger teams who want an experienced second set of hands during a major incident. Prefer to have this relationship in place before you need it? Ask about a retainer arrangement.